French Speaking In - game Support Analyst

French Speaking In-Game Support Analyst

Patrique Mercier Recruitment is delighted to present an exciting opportunity for a French Speaking In-Game Support Analyst! If you have a passion for gaming coupled with excellent communication skills in French, we would love for you to join our dynamic team.

In this role, you will be responsible for delivering high-quality support to French-speaking players during their gaming experience. Your key responsibilities will include troubleshooting issues, answering player queries, and ensuring that players enjoy a seamless gaming experience.

Step into a collaborative and vibrant work environment where your gaming passion and expertise will be valued!

Responsibilities

• Provide outstanding in-game support to French-speaking players via chat and email communications.
• Troubleshoot and resolve gameplay issues, account inquiries, and technical challenges.
• Maintain accurate records of player interactions and solutions in the support database.
• Work closely with game developers and other teams to escalate and resolve complex player issues.
• Engage with the gaming community, offering guidance and sharing best practices.
• Stay updated on game features, updates, and community trends to deliver knowledgeable support.