French Speaking Frontline Support Representative

French Speaking Frontline Support Representative

Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a French Speaking Frontline Support Representative! If you are passionate about customer service and enjoy assisting others, this role is a perfect match for you.

As a French Speaking Frontline Support Representative, you will be the primary point of contact for our French-speaking customers, helping them with their questions and resolving any issues they may face. Your dedication to providing outstanding service will be key in building strong customer relationships and ensuring a positive support experience. Join our team and make a significant impact!

Responsibilities

1. Deliver exceptional customer support to French-speaking clients through multiple channels such as phone, email, and live chat.
2. Resolve customer inquiries and complaints effectively and efficiently to ensure satisfaction.
3. Keep accurate records of customer interactions and document resolutions thoroughly.
4. Collaborate with team members to enhance service quality and share best practices.
5. Stay informed about products, services, and company policies to assist customers effectively.
6. Adhere to company guidelines to maintain high standards in customer service.