French Speaking Fashion Customer Support Agent

French Speaking Fashion Customer Support Agent

Patrique Mercier Recruitment is thrilled to present a fantastic opportunity for a French Speaking Fashion Customer Support Agent to join our vibrant team! If you have a passion for fashion and excel in delivering exceptional customer service, we want to hear from you!

In this role, you will engage with our French-speaking customers, providing them with outstanding support regarding our chic range of products. Your keen understanding of customer needs, paired with your enthusiasm for fashion, will help create a delightful shopping experience that fosters customer loyalty.

Join us in blending your love for fashion with your commitment to superior customer support in an exciting and stylish environment.

Responsibilities

1. Provide outstanding customer service to French-speaking clients via phone, email, and chat
2. Assist customers with inquiries about products, orders, and returns
3. Offer personalized fashion recommendations based on individual customer preferences
4. Effectively resolve customer concerns and issues in a timely manner
5. Maintain accurate records of customer interactions and feedback
6. Stay updated on the latest fashion trends and product knowledge
7. Collaborate with sales and marketing teams to enhance customer satisfaction