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French Speaking Email Support Specialist
Support French-speaking customers by resolving inquiries via email effectively
Athens, Attica, Greece
Entry Level
1 week ago
French Speaking Email Support Specialist
Patrique Mercier Recruitment is excited to announce a vacancy for a French Speaking Email Support Specialist! We are looking for motivated individuals who are passionate about providing exceptional customer service through effective written communication.
In this role, you will support our French-speaking customers by addressing their inquiries and resolving issues via email. Your strong communication skills will be essential in creating positive customer interactions and ensuring their satisfaction. Join our dedicated team and help us provide top-notch customer experiences!
Responsibilities
- Handle customer inquiries and issues through prompt and professional email communication.
- Provide accurate and helpful information regarding our products and services to facilitate customer understanding.
- Document all customer interactions and resolutions in the relevant systems.
- Collaborate with team members to enhance service processes and improve customer satisfaction.
- Stay updated on product offerings and any changes to provide informed support.
- Gather customer feedback to identify areas for improvement in service delivery.