French Speaking Customer Support For Online Travel Agency

French Speaking Customer Support Representative

Patrique Mercier Recruitment is thrilled to announce an exciting opportunity for a French Speaking Customer Support representative for a renowned online travel agency. If you have a passion for travel and love helping others plan their adventures, this position is perfect for you!

In this role, you will assist French-speaking customers with inquiries related to their travel bookings, providing support and solutions to ensure they have the best experience possible. Your communication skills and service-oriented mindset will be essential in resolving issues and offering guidance on travel options.

Become part of a dynamic and diverse team that values innovation and customer satisfaction while working in a fast-paced environment. Join us and turn your love for travel into a rewarding career!

Responsibilities

• Provide exceptional customer support in French for various travel-related inquiries
• Assist customers with bookings, modifications, and cancellations
• Troubleshoot and resolve issues promptly
• Educate clients on travel policies, offers, and product features
• Maintain accurate records of customer interactions and resolutions
• Collaborate with team members to ensure quality service
• Stay informed on travel trends and agency offerings