French Speaking Client Support Specialist

French Speaking Client Support Specialist

Patrique Mercier Recruitment is on the lookout for a dedicated French Speaking Client Support Specialist to join our enthusiastic team! If you have a passion for assisting clients and a knack for effective communication in French, this might just be the opportunity for you.

In this role, you will serve as the main point of contact for our French-speaking clients, addressing their inquiries, providing insights into our services, and ensuring a seamless support experience. Your outstanding communication skills and problem-solving abilities will be essential to building strong, trusting relationships with our clients.

If you're ready to contribute to a culture of excellence in client support, we invite you to apply!

Key Responsibilities

• Assist French-speaking clients through various communication channels, including phone, email, and chat.
• Assess client inquiries and deliver timely, effective solutions.
• Document all client interactions and resolutions in our support system.
• Coordinate with internal teams to ensure a smooth client experience.
• Stay informed about our products and services to provide knowledgeable assistance.
• Engage proactively with clients to identify their needs and present tailored solutions.