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French Speaking Airline Customer Service Agent
Assist French-speaking airline customers with flight inquiries and complaints efficiently
Athens, Attica, Greece
1 week ago
French Speaking Airline Customer Service Agent
Patrique Mercier Recruitment is excited to present a fantastic opportunity for French speakers! We are seeking a French Speaking Airline Customer Service Agent to join our dedicated team. This role is ideal for individuals who possess a passion for delivering exceptional customer service within the airline industry. If you enjoy helping customers and thrive in a fast-paced environment, we invite you to apply!
Responsibilities
- Provide excellent customer support to French-speaking airline customers through various communication channels including phone, email, and chat.
- Assist customers with inquiries regarding flight bookings, cancellations, and changes.
- Address customer complaints and ensure a high level of satisfaction.
- Deliver accurate information about airline services, policies, and promotions.
- Document customer interactions thoroughly and maintain accurate records.
- Collaborate with colleagues to achieve performance targets and enhance customer satisfaction.
- Stay updated with industry trends and airline information to provide knowledgeable assistance.