View All Jobs 113801
French Speaking Airline Customer Service Agent
Assist French-speaking airline customers with flight booking issues and complaints
Athens, Attica, Greece
Entry Level
6 days ago
French Speaking Airline Customer Service Agent
Patrique Mercier Recruitment is excited to offer a fantastic opportunity for French speakers! We are seeking a French Speaking Airline Customer Service Agent to join our dedicated team. This position is excellent for individuals who are passionate about providing superior customer service in the airline sector. If you love helping people and thrive in a fast-paced environment, we want to hear from you!
Responsibilities:
- Deliver exceptional customer support to French-speaking airline customers through phone, email, and chat.
- Assist customers with inquiries regarding flight bookings, cancellations, and changes.
- Effectively resolve customer complaints and ensure high satisfaction levels.
- Provide accurate information about airline policies, services, and promotional offers.
- Document customer interactions thoroughly and maintain accurate records.
- Collaborate with team members to achieve performance goals and enhance customer satisfaction.
- Stay informed about industry developments and airline updates to deliver knowledgeable assistance.