Finnish Speaking Technical Support Advisor

Finnish Speaking Technical Support Advisor

Patrique Mercier Recruitment is excited to announce a fantastic opportunity for a Finnish Speaking Technical Support Advisor! This role is ideal for individuals who are fluent in Finnish and have a knack for technology and customer service.

As a Finnish Speaking Technical Support Advisor, you will be responsible for providing top-tier technical assistance to Finnish-speaking customers, helping them troubleshoot and resolve issues with our products and services. Your support will be essential in ensuring a positive customer experience and fostering customer loyalty.

Join our engaged team and play a key role in enhancing customer satisfaction while advancing your career within a supportive environment!

Responsibilities

1. Provide high-quality technical support to Finnish-speaking customers through various channels (phone, email, and chat).
2. Troubleshoot and resolve a variety of technical issues related to hardware, software, and networking.
3. Document customer inquiries and resolutions accurately to maintain detailed records.
4. Work collaboratively with team members to improve service processes and outcomes.
5. Stay informed on product updates and company policies to provide accurate information.
6. Maintain a positive and professional demeanor in all customer interactions.