Finnish Speaking Streaming Platform Support Representative

Finnish Speaking Streaming Platform Support Representative

Patrique Mercier Recruitment is excited to offer an excellent opportunity for a Finnish Speaking Streaming Platform Support Representative! If you are passionate about customer service and the streaming industry, this role could be a perfect match for you.

In this position, you will provide exceptional support to Finnish-speaking customers, assisting them with their queries and troubleshooting any issues related to our streaming platform. Your role will be crucial in ensuring users have a seamless experience enjoying their favorite content.

Join our dedicated team and play a key role in enhancing the overall customer experience!

Responsibilities

• Deliver outstanding customer support to Finnish-speaking clients via email, chat, and phone.
• Identify and resolve technical issues related to the streaming service.
• Guide customers through account management, platform features, and subscription questions.
• Maintain accurate records of all customer interactions in our support database.
• Work collaboratively with the technical team to troubleshoot and address technical challenges.
• Participate in training sessions to keep up-to-date with the newest platform updates and support practices.