Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Finnish Speaking Social Media Support Advisor to join our dynamic team! In this role, you will be responsible for providing outstanding support to Finnish-speaking users across various social media platforms. If you have a passion for social media and a commitment to customer service excellence, we want to hear from you!
Deliver exceptional customer support to Finnish-speaking users via social media.
Promptly address inquiries and resolve issues to ensure high user satisfaction.
Engage with users to foster a positive and active online community.
Collect user feedback and insights to inform continuous service improvements.
Work collaboratively with different teams to enhance the overall customer experience.
Stay informed about best practices and updates related to social media platforms.
Document and manage user interactions for quality assurance and performance analysis.