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Finnish Speaking Online Platform Support Agent

Troubleshoot technical issues for Finnish-speaking users on an online platform
Entry Level
2 weeks ago

Finnish Speaking Online Platform Support Agent

Patrique Mercier Recruitment is excited to offer a unique opportunity for a Finnish Speaking Online Platform Support Agent! This role is perfect for individuals who are passionate about delivering excellent customer service while communicating effectively in Finnish.

As a Finnish Speaking Online Platform Support Agent, you will be the first point of contact for our Finnish-speaking customers, helping them with their inquiries and troubleshooting any technical issues they may encounter on our online platform. Your goal will be to provide a smooth and satisfying user experience.

Join our enthusiastic team and play a key role in enhancing user satisfaction while furthering your skills in a supportive work atmosphere!

Responsibilities

  1. Deliver high-quality support to Finnish-speaking customers through email, chat, and phone communication.
  2. Troubleshoot and resolve technical issues related to the online platform promptly and efficiently.
  3. Accurately document customer interactions and resolutions.
  4. Collaborate with other teams to escalate and resolve complex inquiries when necessary.
  5. Guide users on platform features and promote active engagement.
  6. Participate in ongoing training to enhance your product knowledge and customer service abilities.
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Finnish Speaking Online Platform Support Agent
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