Finnish Speaking Helpdesk Support Agent

Finnish Speaking Helpdesk Support Agent

Patrique Mercier Recruitment is excited to announce a new opportunity for a Finnish Speaking Helpdesk Support Agent! We are seeking an enthusiastic individual who is passionate about customer service and enjoys solving technical challenges.

In this role, you will be responsible for providing outstanding support to Finnish-speaking customers, assisting them with their technical inquiries and troubleshooting issues. Your strong communication skills and technical know-how will be essential for delivering exceptional customer experiences.

This position offers a fantastic chance for professional growth in a vibrant and supportive team environment.

Responsibilities

• Provide high-quality helpdesk support to Finnish-speaking clients via phone, email, and chat.
• Troubleshoot and resolve a variety of technical problems related to our services and products.
• Maintain accurate documentation of customer interactions and solutions in the support database.
• Collaborate with team members to improve service delivery and overall customer satisfaction.
• Educate customers about product functionalities and best practices.
• Keep up-to-date with product information and technological advancements to provide effective support.