Finnish Speaking Frontline Support Representative

Finnish Speaking Frontline Support Representative

Patrique Mercier Recruitment is pleased to offer an exciting opportunity for a Finnish Speaking Frontline Support Representative! If you are passionate about providing excellent customer service and are looking for a dynamic work environment, this role is the perfect fit for you.

In this position, you will be the first point of contact for our Finnish-speaking customers, assisting them with inquiries and ensuring their needs are met effectively. Your dedication to delivering high-quality service will play a crucial role in fostering positive customer relationships and creating a great support experience. Join our team and make an impact!

Responsibilities

• Deliver exceptional customer support to Finnish-speaking clients via phone, email, and live chat.
• Address customer inquiries, troubleshoot issues, and provide timely solutions.
• Keep accurate records of customer interactions and document resolutions.
• Collaborate with team members to continuously improve service quality.
• Stay current with product knowledge and handle customer queries effectively.
• Adhere to company policies and standards to maintain service excellence.