Patrique Mercier Recruitment is thrilled to present a unique opportunity for a Finnish Speaking End User Support Specialist. In this role, you will be essential in providing top-notch support to our Finnish-speaking clients, ensuring they receive exceptional assistance with their IT needs.
Your responsibilities will involve troubleshooting various technical issues and delivering outstanding customer service. If you have a passion for technology and enjoy helping others, we want to hear from you!
Join our dedicated team and contribute to improving user experiences!
Provide exceptional end-user support to Finnish-speaking clients through multiple communication channels.
Troubleshoot and resolve hardware, software, and application-related issues effectively.
Document customer interactions and maintain accurate records of support requests and resolutions.
Collaborate with cross-functional teams to deliver timely and effective solutions.
Stay informed about product updates to provide accurate assistance.
Contribute to the ongoing improvement of internal support processes and documentation.