Finnish Speaking Email Support Specialist

Finnish Speaking Email Support Specialist

Patrique Mercier Recruitment is excited to announce a new opportunity for a Finnish Speaking Email Support Specialist! We are seeking enthusiastic individuals who are dedicated to delivering exceptional customer service through effective written communication.

In this role, you will assist our Finnish-speaking customers by managing their inquiries and resolving issues via email. Your excellent communication skills will be essential for building positive relationships and ensuring a high level of customer satisfaction. Join our team and help us provide outstanding customer experiences!

Responsibilities

1. Respond to customer inquiries and concerns through email in a prompt and professional manner.
2. Provide accurate information regarding our products and services to facilitate customer understanding.
3. Document all customer interactions and resolutions clearly in the relevant systems.
4. Collaborate with team members to improve service processes and enhance overall customer satisfaction.
5. Stay informed about our product offerings and relevant updates to provide informed support.
6. Collect and analyze customer feedback to identify areas for service improvement.