Estonian Speaking Support Center Analyst

Estonian Speaking Support Center Analyst

Patrique Mercier Recruitment is excited to announce a unique opportunity for an Estonian Speaking Support Center Analyst to join our skilled team! If you are dedicated to providing excellent customer service and have a passion for technology, this role may be the perfect match for you.

As an Estonian Speaking Support Center Analyst, you will play a crucial role in assisting our Estonian-speaking clients by addressing their technical inquiries and resolving issues efficiently. Your expertise and communicative abilities will be essential for ensuring a smooth customer experience.

This position provides an excellent platform to utilize your language skills while advancing your career within a supportive and innovative environment!

Responsibilities

• Offer top-notch support to Estonian-speaking customers through phone, email, and chat channels.
• Troubleshoot and resolve a variety of technical issues involving software, hardware, and applications.
• Maintain detailed records of customer interactions and inquiries, ensuring accurate follow-up.
• Collaborate with fellow team members to escalate and manage complex issues effectively.
• Keep abreast of product features and updates to deliver accurate assistance to clients.
• Participate in ongoing training to enhance technical knowledge and support skills.