Estonian Speaking Helpdesk Support Agent

Estonian Speaking Helpdesk Support Agent

Patrique Mercier Recruitment is excited to offer a fantastic opportunity for an Estonian Speaking Helpdesk Support Agent! We are looking for a dynamic individual who is eager to provide top-tier customer support while using their Estonian language skills.

In this role, you will assist Estonian-speaking clients with technical inquiries and challenges, ensuring they receive prompt and effective solutions. Your passion for customer service and problem-solving abilities will play a vital role in maintaining our commitment to customer satisfaction.

Join our supportive team and take your career to the next level while serving as an important point of contact for our clients.

Responsibilities

• Deliver excellent helpdesk support to Estonian-speaking customers via phone, email, and chat.
• Troubleshoot and resolve various technical issues related to software and hardware.
• Accurately document customer inquiries and resolutions in the support database.
• Collaborate with team members to enhance service quality and achieve customer satisfaction.
• Provide guidance on product features and best practices to customers.
• Stay updated on new products and technical advancements to assist customers effectively.