Dutch Speaking Technical Support Advisor

Dutch Speaking Technical Support Advisor

Patrique Mercier Recruitment is excited to announce an opening for a Dutch Speaking Technical Support Advisor! We are looking for individuals who are fluent in Dutch and possess a passion for technology and delivering exceptional customer service.

In this role, you will provide high-quality technical support to Dutch-speaking customers, assisting them with troubleshooting and resolving various technical challenges related to our products and services. Your expertise will play a vital role in ensuring our customers have a positive experience.

Join our dynamic team and contribute to enhancing customer satisfaction while developing your career in a supportive environment!

Responsibilities

• Deliver exceptional technical support to Dutch-speaking customers via phone, email, and chat.
• Diagnose and troubleshoot technical issues involving hardware, software, and networking.
• Accurately document customer interactions and solutions for future reference.
• Collaborate with team members to improve service delivery and resolve complex issues.
• Stay updated on product features and company policies to provide accurate assistance.
• Maintain a professional, friendly, and positive attitude in all customer interactions.