Dutch Speaking Support Center Analyst

Dutch Speaking Support Center Analyst

Patrique Mercier Recruitment is thrilled to announce an exciting opportunity for a Dutch Speaking Support Center Analyst to join our dedicated team! If you are passionate about technology and excel in delivering exceptional customer service, this role is designed for you.

As a Dutch Speaking Support Center Analyst, you will be the first line of support for our Dutch-speaking clients, aiding them in resolving their technical issues swiftly and efficiently. Your strong communication skills and problem-solving abilities will help enhance overall client satisfaction.

This position provides an excellent platform to utilize your language skills while advancing your career in a collaborative and progressive work environment!

Responsibilities

• Provide outstanding support to Dutch-speaking customers via phone, email, and chat.
• Troubleshoot and resolve a variety of technical issues related to software, hardware, and applications.
• Maintain comprehensive records of customer interactions, ensuring accurate follow-up.
• Collaborate with team members to manage and escalate complex inquiries effectively.
• Keep up-to-date with product features and updates to offer accurate assistance.
• Engage in regular training to enhance product knowledge and technical capabilities.