Dutch Speaking Support Center Analyst

Dutch Speaking Support Center Analyst

Patrique Mercier Recruitment is pleased to offer an exciting opportunity for a Dutch Speaking Support Center Analyst to join our enthusiastic team! If you have a passion for technology and a knack for delivering excellent customer service, this position could be the ideal match for you.

As a Dutch Speaking Support Center Analyst, you will serve as the main support contact for our Dutch-speaking clients, assisting them in resolving technical challenges in a timely and efficient manner. Your effective communication and problem-solving skills will be essential in ensuring customer satisfaction and loyalty.

This role provides a fantastic opportunity to use your language capabilities while furthering your career in a friendly and collaborative work environment!

Responsibilities

• Deliver top-notch support to Dutch-speaking customers through phone, email, and chat channels.
• Troubleshoot and resolve various technical issues related to software, hardware, and applications.
• Maintain accurate documentation of customer interactions, inquiries, and resolutions.
• Collaborate with teammates to escalate complex issues and offer effective solutions.
• Stay informed about product updates and features to provide timely and relevant assistance.
• Participate in ongoing training to enhance technical knowledge and customer service skills.