Dutch Speaking Streaming Platform Support Representative

Dutch Speaking Streaming Platform Support Representative

Patrique Mercier Recruitment is excited to offer an exceptional opportunity for a Dutch Speaking Streaming Platform Support Representative! If you're enthusiastic about customer service and have a love for streaming platforms, we want you on our team.

In this role, you will serve as the first point of contact for our Dutch-speaking customers, providing expert support and guidance across various communication channels. Your mission will be to ensure a smooth and enjoyable user experience as customers navigate our streaming services.

Join our dynamic team and directly contribute to enhancing the streaming experience for users!

Responsibilities

• Provide exceptional customer support to Dutch-speaking clients via email, chat, and phone.
• Identify, troubleshoot, and resolve technical issues related to the streaming platform.
• Assist customers with account management, navigation, and subscription queries.
• Maintain accurate records of customer interactions in our support system.
• Collaborate with the technical team to resolve more complex issues as required.
• Participate in ongoing training to keep informed about platform updates and service improvements.