Dutch Speaking Streaming Platform Support Representative

Dutch Speaking Streaming Platform Support Representative

Patrique Mercier Recruitment is excited to present an incredible opportunity for a Dutch Speaking Streaming Platform Support Representative! If you have a passion for customer service and an enthusiasm for the streaming industry, this role may be the perfect fit for you.

In this position, you will be the primary contact for our Dutch-speaking customers, helping them with their inquiries, troubleshooting technical issues, and ensuring they have a positive and seamless experience using our streaming platform. Your support will be crucial in guiding users towards their favorite shows and content.

Join our dedicated team and play a pivotal role in enhancing the customer experience!

Responsibilities

• Provide top-notch customer support to Dutch-speaking users via email, chat, and phone.
• Diagnose and resolve technical issues related to the streaming service.
• Assist customers with inquiries about account setup, navigation, and subscription options.
• Keep accurate records of customer interactions and resolutions in our support database.
• Collaborate with the technical team to troubleshoot and address more complex issues as needed.
• Participate in ongoing training to stay informed about updates and enhancements to the platform.