Dutch Speaking Online Platform Support Agent

Dutch Speaking Online Platform Support Agent

Patrique Mercier Recruitment is thrilled to announce an exciting opportunity for a Dutch Speaking Online Platform Support Agent! This role is designed for individuals who are passionate about delivering high-quality customer support and possess strong communication skills in Dutch.

In this position, you will act as the main point of contact for our Dutch-speaking customers, providing assistance with their inquiries and resolving any technical issues they may face while using our online platform. Your primary objective will be to ensure that our users have a seamless and satisfying experience.

Become a part of our dynamic team and contribute to creating positive experiences for our clients while developing your skills in a fast-paced environment!

Responsibilities

• Provide outstanding support to Dutch-speaking customers through email, chat, and phone communication.
• Troubleshoot and resolve technical issues related to the online platform promptly.
• Document customer interactions and resolutions accurately.
• Collaborate with other teams to escalate complex inquiries when necessary.
• Educate users about platform features and promote engagement with our services.
• Participate in continuous training to enhance your product knowledge and customer service skills.