Dutch Speaking Online Platform Support Agent

Dutch Speaking Online Platform Support Agent

Patrique Mercier Recruitment is excited to offer a position for a Dutch Speaking Online Platform Support Agent! This role is perfect for individuals who are committed to delivering exceptional customer service and have strong communication skills in Dutch.

In this position, you will be the main point of contact for our Dutch-speaking customers, assisting them with their inquiries and troubleshooting any technical issues they may encounter on our online platform. Your objective will be to ensure a seamless and positive user experience.

Join our energetic team and contribute to creating positive relationships with our clients while enhancing your skills in a fast-paced environment!

Responsibilities

• Provide high-quality support to Dutch-speaking customers through email, chat, and phone.
• Troubleshoot and resolve technical issues related to the online platform effectively.
• Record customer interactions and solutions accurately to maintain a clear support history.
• Collaborate with other teams to escalate complex inquiries when necessary.
• Educate users about platform features and encourage their engagement.
• Participate in regular training sessions to enhance your product knowledge and customer service skills.