Dutch Speaking Helpdesk Support Agent

Dutch Speaking Helpdesk Support Agent

Patrique Mercier Recruitment is excited to offer a position for a Dutch Speaking Helpdesk Support Agent! We are seeking an enthusiastic individual who is dedicated to providing outstanding customer service and technical support to our Dutch-speaking clients.

In this role, you will be responsible for assisting customers with their inquiries, troubleshooting a variety of technical issues, and ensuring a high level of customer satisfaction. Your ability to communicate effectively and resolve problems will be essential in this position.

This opportunity allows you to develop your skills in a dynamic and supportive environment, where teamwork and collaboration are highly valued.

Responsibilities

• Provide efficient helpdesk support to Dutch-speaking customers via phone, email, and chat.
• Troubleshoot and resolve technical problems related to software, hardware, and accounts.
• Document interactions and solutions accurately in the support database.
• Work closely with team members to enhance service delivery and improve customer experiences.
• Educate customers on product features and usage best practices.
• Stay updated on new product information and technical advancements to assist customers effectively.