Dutch Speaking Frontline Support Representative

Dutch Speaking Frontline Support Representative

Patrique Mercier Recruitment is thrilled to announce an outstanding opportunity for a Dutch Speaking Frontline Support Representative! If you are passionate about providing top-tier customer service and enjoy engaging with clients, this role is an excellent fit for you.

As a Dutch Speaking Frontline Support Representative, you will be the first point of contact for our Dutch-speaking customers, offering assistance and solutions to their inquiries through various channels, including phone, email, and live chat. You'll play a crucial role in ensuring that our customers receive the help they need in a timely and professional manner. Join us and make a difference in customer experiences!

Responsibilities

• Assist Dutch-speaking customers by providing exceptional support via phone, email, and live chat.
• Effectively address customer inquiries, complaints, and feedback to ensure satisfaction.
• Document all customer interactions accurately in the company's database.
• Collaborate with team members to improve service delivery and share insights.
• Stay informed on company products and services to provide accurate information and assistance.
• Adhere to company policies and procedures to maintain service quality and compliance.