Dutch Speaking Fashion Customer Support Agent

Dutch Speaking Fashion Customer Support Agent

Patrique Mercier Recruitment is delighted to announce an opening for a Dutch Speaking Fashion Customer Support Agent. If you are passionate about fashion and have a talent for providing exceptional customer service, this position is a fantastic opportunity for you to shine!

In this dynamic role, you will assist Dutch-speaking customers with their inquiries regarding fashion products and services. Your ability to connect with customers and offer tailored solutions will play a vital role in enhancing their shopping experience and promoting brand loyalty.

Join our vibrant team and immerse yourself in the world of fashion while helping clients find exactly what they are looking for.

Responsibilities

• Deliver excellent customer service to Dutch-speaking clients through phone, email, and live chat
• Assist customers with product information, order status, and fashion-related inquiries
• Ensure a high-quality experience that aligns with the brand's standards
• Handle returns, exchanges, and customer complaints in a professional manner
• Maintain accurate records of customer interactions and feedback
• Stay updated on fashion trends and product knowledge to provide informed recommendations
• Collaborate with sales teams to improve customer satisfaction and drive brand loyalty