Dutch Speaking End User Support Specialist

Dutch Speaking End User Support Specialist

Patrique Mercier Recruitment is excited to announce an opportunity for a Dutch Speaking End User Support Specialist. In this crucial role, you will be responsible for providing exceptional support to our Dutch-speaking clients, ensuring they have a seamless experience with our IT services.

Your role entails troubleshooting a variety of technical issues while prioritizing outstanding customer service. If you are a technology enthusiast with a strong commitment to helping others, we want to hear from you!

Join our dynamic team and contribute to enhancing user experiences!

Responsibilities

1. Provide top-notch end-user support to Dutch-speaking customers via phone, email, and chat.
2. Troubleshoot and resolve technical issues related to hardware, software, and applications efficiently.
3. Document customer interactions accurately and maintain comprehensive records of support inquiries and resolutions.
4. Collaborate with cross-functional teams to ensure timely and effective problem resolution.
5. Stay updated on product features and changes to assist clients accurately.
6. Contribute to the improvement of internal support processes and documentation.