Dutch Speaking End User Support Specialist

Dutch Speaking End User Support Specialist

Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Dutch Speaking End User Support Specialist. In this vital role, you will provide exceptional support to our Dutch-speaking clients, ensuring they experience seamless IT service and high satisfaction.

Your primary duties will involve troubleshooting various technical issues and delivering excellent customer service. If you are an enthusiastic individual with a passion for technology and helping others, we encourage you to apply!

Join our innovative team and play a key role in enhancing user experiences!

Responsibilities

1. Provide top-tier end-user support to Dutch-speaking clients through multiple communication channels.
2. Troubleshoot and resolve issues regarding hardware, software, and applications efficiently.
3. Document customer interactions and maintain accurate records of support requests and resolutions.
4. Collaborate with various teams to ensure comprehensive problem resolution.
5. Stay updated on product knowledge to assist clients effectively and accurately.
6. Contribute to refining internal support processes and documentation for continuous improvement.