Dutch Speaking Email Support Specialist

Dutch Speaking Email Support Specialist

Patrique Mercier Recruitment is excited to offer a position for a Dutch Speaking Email Support Specialist! We are on the lookout for motivated individuals who are dedicated to delivering exceptional customer service through effective written communication.

In this role, you will assist our Dutch-speaking clients by responding to their inquiries and resolving issues via email. Your strong communication skills will be key in building positive relationships and ensuring a high level of customer satisfaction. Become a part of our team and help us provide outstanding customer experiences!

Responsibilities

1. Manage customer inquiries and address issues through prompt and professional email correspondence.
2. Provide accurate information regarding our products and services to ensure clear understanding for customers.
3. Maintain detailed documentation of customer interactions and resolutions in the relevant systems.
4. Collaborate with team members to enhance service processes and improve overall customer satisfaction.
5. Stay informed about our product offerings and changes to provide the best possible support.
6. Gather and analyze customer feedback to identify areas for improvement in service delivery.