Dutch Speaking E - commerce Support Specialist
Dutch Speaking E-commerce Support Specialist
Patrique Mercier Recruitment is excited to announce an opening for a Dutch Speaking E-commerce Support Specialist! If you are passionate about customer service and have a knack for solving problems in the fast-paced world of e-commerce, then this position could be a perfect fit for you.
In this role, you will be responsible for assisting our Dutch-speaking customers with their inquiries and concerns, ensuring they receive the best possible support. Join our dedicated team and help us elevate our customer service standards!
Responsibilities
Provide exceptional support to Dutch-speaking customers through email, phone, and live chat.
Address inquiries related to product information, order status, and returns.
Resolve customer issues efficiently and amicably to ensure satisfaction.
Maintain accurate records of customer interactions for quality assurance.
Collaborate with various departments to meet customer needs effectively.
Stay knowledgeable about the latest products and e-commerce trends.
Collect customer feedback to inform service and product improvements.