Dutch Speaking Customer Support Representative

Dutch Speaking Customer Support Representative

Patrique Mercier Recruitment is excited to offer a wonderful opportunity for a Dutch Speaking Customer Support Representative to join our dynamic team! If you are passionate about delivering exceptional customer service and thrive in a multicultural environment, this role is perfect for you.

As a vital member of our customer support team, you will assist Dutch-speaking customers by addressing their inquiries and providing effective solutions. This position allows you to enhance your professional skills while working in a collaborative and supportive atmosphere.

We are looking for motivated individuals who are dedicated to helping others and are ready for an enriching career experience. If this sounds like you, we would love to hear from you!

Responsibilities

1. Serve as the primary point of contact for Dutch-speaking customers through various channels, including phone, email, and chat.
2. Provide accurate information regarding the company's products and services and efficiently resolve customer inquiries.
3. Ensure high levels of customer satisfaction through friendly and professional support.
4. Document all customer interactions accurately in the system.
5. Collaborate with team members to enhance service quality and improve overall customer experience.
6. Stay updated on product knowledge and company policies to assist customers effectively.
7. Follow established procedures to ensure compliance and quality in service delivery.