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Dutch Speaking: Customer Support For Banking
Provide high-quality support to Dutch-speaking banking customers via multiple communication channels
Athens, Attica, Greece
Entry Level
1 week ago
Dutch Speaking Customer Support Representative
Patrique Mercier Recruitment is seeking a dedicated and enthusiastic Dutch Speaking Customer Support Representative for one of our esteemed banking clients. This role is ideal for individuals who are fluent in Dutch and have a passion for helping others in the financial sector.
As a Customer Support Representative, you will be the first point of contact for Dutch-speaking customers, addressing their banking inquiries and providing timely, accurate information. Your goal will be to ensure customer satisfaction by delivering high-quality support and service.
Key Responsibilities
- Assist Dutch-speaking clients with inquiries via phone, email, and chat
- Provide information about banking products and services
- Troubleshoot account issues and facilitate resolutions
- Document customer interactions and follow up when necessary
- Collaborate with team members to enhance overall customer experience
- Stay updated on industry products and compliance regulations
- Ensure adherence to company standards and protocols