Dutch Speaking Customer Service For Hospitality & Tourism Industry - Remote Eligible

Dutch Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language in other countries. We specialize in various industries including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our thorough recruitment process ensures that we connect the best candidates with the most suitable employers. We are currently seeking a Dutch Speaking Customer Service Representative for the Hospitality & Tourism industry. This position offers a unique opportunity for bilingual professionals to join a dynamic sector and provide exceptional support to customers visiting or residing in Dutch-speaking regions. As a member of our team, you will directly impact the customer experience by providing relevant information, resolving inquiries, and ensuring customer satisfaction. Join us in helping candidates find their dream jobs abroad while delivering top-notch assistance to those in the hospitality and tourism field, leveraging your language skills and expertise. With Patrique Mercier Recruitment, you can expect a supportive work environment and the chance to grow your career internationally.

Responsibilities

• Assist customers with inquiries related to hospitality and tourism services in Dutch.
• Provide detailed information about accommodation, attractions, and local amenities.
• Resolve customer complaints and issues efficiently and professionally.
• Document customer interactions and maintain accurate records in the company system.
• Collaborate with team members and management to improve customer service processes.
• Conduct follow-up communication with customers to ensure satisfaction after resolution.
• Stay updated on promotions, events, and new services related to the hospitality industry.