Dutch Speaking Customer Service For Telecommunications Industry - Remote Eligible

Dutch-Speaking Customer Service Representative

Join Patrique Mercier Recruitment, the premier agency specializing in finding rewarding positions for candidates in their native languages across international borders. We are thrilled to present an opportunity for Dutch-speaking individuals to join a leading telecommunications company as part of their customer service team. In this role, you will communicate effectively with customers in Dutch, providing them with support and solutions while ensuring outstanding service delivery. This position offers a chance to utilize your language skills in a fast-paced environment and to be a vital resource for customers navigating their telecommunications needs. At Patrique Mercier Recruitment, we are committed to connecting the right talent with exceptional employers in diverse sectors. If you are ready to take your career to the next level while immersing yourself in a vibrant work culture, consider applying to this enticing opportunity.

Responsibilities

• Provide expert customer support to Dutch-speaking clients through various communication channels, including phone, email, and chat.
• Address inquiries and resolve issues regarding telecommunications services effectively and professionally.
• Ensure customer satisfaction by providing timely and accurate information on products and services.
• Document interactions thoroughly and follow up on unresolved issues promptly.
• Work collaboratively with other departments to enhance customer experiences and service delivery.
• Achieve individual and team metrics as part of your performance goals.