Dutch Speaking Customer Service For Government & Public Sector Industry - Remote Eligible

Dutch-speaking Customer Service Representative

Join Patrique Mercier Recruitment and be a part of a prestigious team serving the Government and Public Sector industry! We are looking for Dutch-speaking customer service representatives who are eager to make a difference while providing exceptional support to citizens and public sector clients. In this role, you will handle inquiries related to various public services and ensure that customers receive the guidance and assistance they need. Your contribution will play a vital role in enhancing the experience of individuals interacting with government services. By working with us, you will not only develop your professional skills but also gain invaluable experience in the public sector, all while being supported by our dedicated recruitment team. If you are passionate about customer service, possess strong communication skills, and want to work in a meaningful role that supports communities, this opportunity is for you!

Responsibilities

• Provide friendly and efficient customer service to Dutch-speaking clients in the public sector.
• Assist customers with inquiries regarding government services, applications, and processes.
• Maintain accurate records of customer interactions and resolutions.
• Collaborate with various public sector departments to address customer needs effectively.
• Identify areas for improvement in service delivery and contribute to enhanced processes.
• Stay informed about government policies and public services to provide accurate information.
• Achieve performance targets and goals set by the management team.