Dutch Speaking Customer Service For Information Technology (IT) Industry - Remote Eligible

Dutch Speaking Customer Service Representative

Join Patrique Mercier Recruitment, a leading agency specializing in placing candidates in their native language jobs across international borders. With a focus on various dynamic industries such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications, we pride ourselves on connecting the right candidates with their dream employers. We are currently seeking a Dutch Speaking Customer Service Representative for the Information Technology (IT) sector. This role promises an engaging opportunity for individuals looking to enhance their careers while helping clients navigate their IT needs. You will play a crucial part in providing exceptional support, resolving inquiries, and facilitating solutions that align with our clients' demands. At Patrique Mercier Recruitment, we are committed to matching outstanding talent with exciting opportunities in vibrant markets. If you are looking to leverage your language skills and customer service expertise while making a significant impact in the IT industry, we invite you to apply and join our dedicated team.

Responsibilities

• Provide exceptional customer support in Dutch for IT products and services.
• Respond to customer inquiries via phone, email, and chat promptly and professionally.
• Diagnose and resolve technical issues reported by customers.
• Guide customers through troubleshooting processes to resolve issues effectively.
• Maintain accurate records of customer interactions and follow-up actions taken.
• Collaborate with technical teams to ensure timely resolution of customer concerns.
• Stay updated on new technologies and product developments to assist customers better.