Dutch Speaking Customer Service For Media & Entertainment Industry - Remote Eligible

Dutch Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. With a strong presence in diverse industries such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications, we excel at matching the best candidates with the right employers. Currently, we are looking for a Dutch Speaking Customer Service Representative to join a dynamic team in the Media & Entertainment industry. This role is ideal for individuals who are passionate about providing exceptional customer support while utilizing their language skills. Our recruitment process is designed to ensure a perfect fit between candidates and employers, helping you connect with your dream job abroad. Join us in making a difference in the careers of professionals worldwide and take the next step in your career today!

Responsibilities

• Provide exceptional customer support to Dutch-speaking clients in the Media & Entertainment sector.
• Resolve customer inquiries and issues via phone, email, or chat in a timely and professional manner.
• Assist clients in navigating media services and entertainment products effectively.
• Gather customer feedback and report it to the management for service improvement.
• Maintain a thorough understanding of the company's products and services to assist customers accurately.
• Document interactions and ensure that all customer information is updated in the system.
• Collaborate with team members and departments to improve service delivery and customer satisfaction.