Dutch Speaking Customer Service For Aviation Industry

Dutch Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. Our expertise spans various industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We specialize in matching the best candidates with the right employers to ensure a seamless recruitment process. Currently, we are looking for a Dutch Speaking Customer Service representative for the aviation industry. In this role, you will be the first point of contact for our clients, addressing their queries and providing support to enhance their travel experience. Your fluency in Dutch and excellent communication skills will be crucial in delivering exceptional service while representing our prestigious clients. This is an exciting opportunity to work in a dynamic and fast-paced environment within an industry that thrives on customer satisfaction. Join us in helping customers navigate their journey while you grow your career in an international setting.

Responsibilities

• Provide exceptional customer service to Dutch-speaking clients in the aviation sector.
• Respond to customer inquiries via phone, email, and chat in a timely and efficient manner.
• Assist customers with flight bookings, cancellations, and changes while ensuring compliance with airline policies.
• Handle complaints and resolve issues professionally, maintaining customer satisfaction.
• Keep up-to-date with airline policies and procedures to provide accurate information to customers.
• Document customer interactions and maintain detailed records of inquiries and resolutions.
• Collaborate with internal teams to improve service delivery and enhance the customer experience.