Dutch Speaking Customer Service For Information Technology (IT) Industry - Remote Eligible

Customer Service Representative

Join Patrique Mercier Recruitment as we seek dynamic Dutch-speaking professionals to fill a pivotal customer service role in the Information Technology (IT) industry. This exciting opportunity allows you to engage with clients in a fast-paced tech environment, helping them navigate their inquiries and challenges with confidence. As a customer service representative, you will have the chance to showcase your problem-solving abilities and communication skills while working closely with a dedicated team. At Patrique Mercier Recruitment, we understand that our clients value exceptional service, especially in the rapidly evolving tech landscape. If you are eager to work in a vibrant industry, grow your career, and connect with customers, we invite you to apply for this unique position!

Responsibilities

• Provide outstanding support to Dutch-speaking customers in the IT sector via phone, email, and chat.
• Assist customers in troubleshooting technical issues and provide effective solutions.
• Maintain accurate records of customer interactions and service requests.
• Track and escalate complex issues to the appropriate teams as needed.
• Ensure all customer inquiries are resolved efficiently and professionally.
• Provide product and service information and keep customers informed about updates.
• Contribute to team goals and share insights to enhance customer experience.