Dutch Speaking Customer Service For Food & Beverage Industry - Remote Eligible

Dutch Speaking Customer Service Representative

Patrique Mercier Recruitment, the leading agency for candidates seeking jobs in their native language abroad, is excited to present an exceptional opportunity for a Dutch Speaking Customer Service Representative in the Food & Beverage industry. With a strong focus on creating matches between top-tier talent and the best employers, we cater to various sectors including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process is designed to ensure an ideal fit for both candidates and employers. We are committed to helping individuals find their dream jobs in a foreign country, and with the backing of The House of Mercier, we have the expertise and resources to facilitate this process. As a Dutch Speaking Customer Service Representative, you will play a vital role in providing exceptional service to our clients, ensuring that their needs are met and that they have a positive experience with our products in the vibrant food and beverage sector. Join us in making a difference in the lives of people seeking opportunities in an international landscape and be a part of a dynamic and supportive team.

Responsibilities

• Provide exceptional customer service to Dutch-speaking clients in the food & beverage industry.
• Manage customer inquiries via phone, email, and chat in a timely and professional manner.
• Assist customers with product information, order processing, and shipping inquiries.
• Resolve customer complaints effectively and efficiently while maintaining a positive attitude.
• Collaborate with internal teams to ensure customer requests are fulfilled accurately.
• Identify opportunities for upselling and cross-selling products to enhance customer experience.
• Maintain accurate records of customer interactions and transactions in the system.