Dutch Speaking Customer Service For Food & Beverage Industry - Remote Eligible

Dutch-speaking Customer Service Representative

Join Patrique Mercier Recruitment and embark on an exciting career opportunity as a Dutch-speaking customer service representative in the thriving food and beverage industry! We are looking for enthusiastic candidates who can deliver exceptional service while engaging with customers in their native language. In this role, you will provide support for inquiries related to food products, beverage offerings, and overall customer satisfaction. At Patrique Mercier Recruitment, we take pride in matching skilled professionals with leading companies, allowing you to grow in a rewarding work environment. If you are passionate about food and beverage and excel in providing top-tier customer service, we encourage you to apply and be part of our mission to enhance customer experiences through the delivery of outstanding service.

Responsibilities

1. Respond to customer inquiries via phone, email, and chat in Dutch, providing accurate information and support.
2. Handle orders, returns, and complaints efficiently and professionally.
3. Maintain thorough knowledge of products and services to assist customers effectively.
4. Work collaboratively with other teams to resolve issues and improve customer satisfaction.
5. Document customer interactions and follow up to ensure issues are resolved.
6. Meet performance goals and objectives while contributing to team success.