Dutch Speaking Customer Service For Manufacturing Industry - Remote Eligible

Dutch Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in industries such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process ensures that we effectively match top talent with suitable employers, helping individuals to secure their dream jobs abroad. We are currently seeking a Dutch Speaking Customer Service Representative for the Manufacturing industry to join our client's dynamic team. In this role, you will be essential in providing exceptional customer support to clients in the Dutch market, ensuring their inquiries are handled efficiently and effectively. Your fluency in Dutch and strong communication skills will be crucial as you assist customers with their needs, thereby enhancing the overall customer experience and contributing to business success. If you are passionate about delivering high-quality service and are looking for a rewarding opportunity in the Manufacturing sector, we invite you to apply today and take the next step in your career with us!

Responsibilities

• Provide outstanding customer service in Dutch to clients in the manufacturing sector.
• Assist customers with inquiries, issues, and product information via phone, email, and chat.
• Resolve customer complaints and provide effective solutions to enhance customer satisfaction.
• Collaborate with other departments to address customer needs and improve service delivery.
• Document customer interactions and maintain accurate records of communications.
• Stay updated on product knowledge and industry trends to better assist customers.
• Participate in training sessions and team meetings to continuously improve service quality.