Dutch Speaking Customer Service For Education & E - learning Industry - Remote Eligible

Dutch Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in various countries. We specialize in sectors such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We pride ourselves on our ability to match the best candidates with the right employers through a meticulous recruitment process. Currently, we are looking for a Dutch Speaking Customer Service representative in the Education & E-Learning industry. This role is vital for assisting customers with their inquiries, providing support, and ensuring a seamless experience in the growing field of online learning. If you are passionate about helping others and have a knack for customer service, this position offers a fantastic opportunity to make a difference while working in a dynamic environment. Join us at Patrique Mercier Recruitment and let us help you find your dream job abroad where you can utilize your language skills and expertise in a fulfilling position.

Responsibilities

• Responding to customer inquiries via phone, email, and chat in Dutch and English.
• Assisting students and educators with platform navigation and troubleshooting issues.
• Providing information on courses, enrollment processes, and educational resources.
• Handling customer complaints and resolving issues effectively and efficiently.
• Maintaining accurate records of customer interactions and feedback.
• Collaborating with the technical and educational teams to enhance service quality.
• Participating in training sessions to remain knowledgeable about new products and services.