Dutch Speaking Customer Service For Manufacturing Industry - Remote Eligible

Customer Service Representative

Patrique Mercier Recruitment is seeking enthusiastic Dutch-speaking candidates for a rewarding position in customer service within the manufacturing industry. As a vital member of our client's support team, you will engage directly with customers, ensuring their queries are addressed promptly and effectively. This role provides a unique opportunity to work in a crucial sector while utilizing your language skills to foster positive relationships and support customer needs. If you are looking to make a mark in a reputable manufacturing company and enjoy working in a collaborative environment, this is the perfect opportunity for you! At Patrique Mercier Recruitment, we focus on connecting talented individuals with leading employers to ensure a successful employment journey.

Responsibilities

1. Communicate with Dutch-speaking customers through various channels, providing exceptional service.
2. Address inquiries related to products, orders, and technical specifications efficiently.
3. Collaborate with internal departments to resolve customer issues and improve service delivery.
4. Document all customer interactions and follow up as necessary to ensure satisfaction.
5. Maintain a clear understanding of the company's product offerings and industry trends.
6. Meet performance targets in terms of response time, resolution rates, and customer satisfaction.