Patrique Mercier Recruitment is excited to offer an amazing opportunity for Dutch speakers! We are seeking a Dutch Speaking Airline Customer Service Agent to join our vibrant team. This role is tailored for individuals who are devoted to providing exceptional customer service in the airline industry. If you enjoy assisting customers and thrive in a fast-paced environment, we would love to have you on board!
Deliver outstanding customer support to Dutch-speaking airline customers through various channels including phone, email, and chat.
Assist customers with inquiries about flight bookings, cancellations, and any modifications required.
Effectively resolve customer complaints, ensuring a high level of satisfaction.
Provide accurate and detailed information regarding airline services, policies, and promotions.
Maintain thorough records of all customer interactions and keep detailed reports.
Collaborate with colleagues to meet performance goals and enhance customer satisfaction.
Stay updated on airline industry trends to provide knowledgeable and informed assistance.