Danish Speaking Streaming Platform Support Representative

Danish Speaking Streaming Platform Support Representative

Patrique Mercier Recruitment is excited to present an exceptional opportunity for a Danish Speaking Streaming Platform Support Representative! If you are passionate about customer service and the streaming industry, this role might be your perfect match.

In this position, you will serve as the primary support contact for our Danish-speaking customers, assisting them with inquiries, resolving technical issues, and ensuring they enjoy a seamless experience on our streaming platform. Your expertise will greatly contribute to improving their overall satisfaction.

Join our vibrant team and play a key role in enhancing the user experience for our valued customers!

Responsibilities

• Provide outstanding support to Danish-speaking users via email, chat, and phone.
• Diagnose and troubleshoot technical issues related to the streaming service.
• Assist customers with account inquiries, feature navigation, and subscription information.
• Maintain accurate records of customer interactions in our support database.
• Work collaboratively with technical teams to resolve complex challenges as required.
• Engage in ongoing training to stay up-to-date with platform developments and service improvements.