Danish Speaking Online Platform Support Agent

Danish Speaking Online Platform Support Agent

Patrique Mercier Recruitment is excited to announce an opening for a Danish Speaking Online Platform Support Agent! This role is tailored for individuals who are passionate about delivering exceptional customer service and have strong communication skills in Danish.

In this position, you will be the primary point of contact for our Danish-speaking customers, assisting them with inquiries and troubleshooting any technical issues they may encounter while using our online platform. Your goal will be to ensure that our users have a seamless and satisfying experience.

Join our dynamic team and contribute to creating positive interactions for our clients while further developing your skills in a collaborative environment!

Responsibilities

• Provide high-quality support to Danish-speaking customers through email, chat, and phone communication.
• Troubleshoot and resolve technical issues related to the online platform promptly.
• Document customer interactions and solutions accurately.
• Collaborate with other departments to escalate complex inquiries when needed.
• Guide users on platform features and promote engagement with our services.
• Participate in ongoing training to enhance your product knowledge and service skills.