Danish Speaking E - commerce Support Specialist

Danish Speaking E-commerce Support Specialist

Patrique Mercier Recruitment is pleased to announce an exciting opening for a Danish Speaking E-commerce Support Specialist! If you have a passion for customer service and an interest in e-commerce, this position offers the perfect opportunity to utilize your skills and grow with our dedicated team.

As a Danish Speaking E-commerce Support Specialist, you will be responsible for assisting our Danish-speaking customers with their inquiries, troubleshooting issues, and providing a high level of support to ensure a seamless shopping experience. Join us in making a positive impact on our customers' journeys!

Responsibilities

• Provide exceptional support to Danish-speaking customers via telephone, email, and chat.
• Assist with inquiries related to products, orders, returns, and shipping information.
• Resolve customer issues and complaints quickly and effectively, while maintaining a positive attitude.
• Document customer interactions and maintain comprehensive records.
• Collaborate with other departments to meet customer needs promptly.
• Stay informed about our product lines and the latest trends in the e-commerce industry.
• Gather and analyze customer feedback to inform service improvements.